INSTRUCTIONAL VIDEOS
FAQS
Ride Rhode is a premium e-bike and scooter brand offering high-quality, reliable, and stylish electric rides for urban commuters, adventure seekers, and everyday riders.
E-bikes provide assisted pedaling, making it easier to ride longer distances, climb hills, and commute without excessive effort or sweating.
In most areas of Australia, e-bikes with a power limit of 250W and a speed cap of 25km/h do not require a license. However, laws may vary by state, so check local regulations.
Yes, e-bikes are legal, but they must comply with Australian road regulations. Most Ride Rhode e-bikes meet these standards.
Our e-bikes typically have a range of 40km to 100km, depending on battery capacity, terrain, rider weight, and assistance level used. On average the range is 65km.
Most of our e-bikes are capped at 25km/h to comply with Australian road rules. However, some off-road models can reach higher speeds of 45km, but we advise this for use on private property only.
Charging time ranges from 3 to 6 hours, depending on the battery capacity and charger specifications.
Yes, most Ride Rhode e-bikes have removable lithium-ion batteries, making it easy to charge them indoors.
Our batteries last between 500-1,000 charge cycles, equivalent to 3-5 years with proper care.
Yes! Ride Rhode e-bikes are water-resistant (IPX4 or higher), meaning they can handle light rain and splashes but should not be submerged.
Most Ride Rhode e-bikes support riders up to 120-150kg, depending on the model.
You can order directly through our website. Select your e-bike, add it to the cart, and complete the checkout process.
Yes, we offer payment plans through Afterpay, Zip Pay, and Klarna for flexible purchasing options.
We currently ship Australia-wide, with international shipping available on request.
Orders typically arrive within 5-10 business days for metro areas and 7-14 days for regional locations.
Shipping costs vary by location and product weight. Free shipping may be available for select models or promotions.
Our e-bikes arrive 90% assembled, with simple steps required to attach the pedals, handlebars, and front wheel. We provide detailed instructions and video tutorials.
Yes, we offer optional professional assembly in select cities or can recommend local bike shops for setup.
Regular maintenance includes:
- Keeping the battery charged
- Checking tire pressure
- Lubricating the chain
- Inspecting brakes and gears regularly
Ride Rhode offers replacement batteries, chargers, tires, and other parts on our website.
We offer a 30-day return policy for unused products in original packaging. Return shipping fees may apply.
Yes! Our e-bikes come with a 12-month warranty on all parts.
If you experience any issues, contact our support team. We offer troubleshooting, replacement parts, and warranty repairs.
You can reach us via:
- Email: vante@riderhode.com.au
- Phone: +61 416 039 402
- Live Chat: Available on our website
Yes! We offer test rides in Sydney. Book an appointment via our website.
Ride Rhode is a premium e-bike and scooter brand offering high-quality, reliable, and stylish electric rides for urban commuters, adventure seekers, and everyday riders.
E-bikes provide assisted pedaling, making it easier to ride longer distances, climb hills, and commute without excessive effort or sweating.
In most areas of Australia, e-bikes with a power limit of 250W and a speed cap of 25km/h do not require a license. However, laws may vary by state, so check local regulations.
Yes, e-bikes are legal, but they must comply with Australian road regulations. Most Ride Rhode e-bikes meet these standards.
Our e-bikes typically have a range of 40km to 100km, depending on battery capacity, terrain, rider weight, and assistance level used. On average the range is 65km.
Most of our e-bikes are capped at 25km/h to comply with Australian road rules. However, some off-road models can reach higher speeds of 45km, but we advise this for use on private property only.
Charging time ranges from 3 to 6 hours, depending on the battery capacity and charger specifications.
Yes, most Ride Rhode e-bikes have removable lithium-ion batteries, making it easy to charge them indoors.
Our batteries last between 500-1,000 charge cycles, equivalent to 3-5 years with proper care.
Yes! Ride Rhode e-bikes are water-resistant (IPX4 or higher), meaning they can handle light rain and splashes but should not be submerged.
Most Ride Rhode e-bikes support riders up to 120-150kg, depending on the model.
You can order directly through our website. Select your e-bike, add it to the cart, and complete the checkout process.
Yes, we offer payment plans through Afterpay, Zip Pay, and Klarna for flexible purchasing options.
We currently ship Australia-wide, with international shipping available on request.
Orders typically arrive within 5-10 business days for metro areas and 7-14 days for regional locations.
Shipping costs vary by location and product weight. Free shipping may be available for select models or promotions.
Our e-bikes arrive 90% assembled, with simple steps required to attach the pedals, handlebars, and front wheel. We provide detailed instructions and video tutorials.
Yes, we offer optional professional assembly in select cities or can recommend local bike shops for setup.
Regular maintenance includes:
- Keeping the battery charged
- Checking tire pressure
- Lubricating the chain
- Inspecting brakes and gears regularly
Ride Rhode offers replacement batteries, chargers, tires, and other parts on our website.
We offer a 30-day return policy for unused products in original packaging. Return shipping fees may apply.
Yes! Our e-bikes come with a 12-month warranty on all parts.
If you experience any issues, contact our support team. We offer troubleshooting, replacement parts, and warranty repairs.
You can reach us via:
- Email: vante@riderhode.com.au
- Phone: +61 416 039 402
- Live Chat: Available on our website
Yes! We offer test rides in Sydney. Book an appointment via our website.
